Privacy & Cookie Policy

W.Rent SRL (hereinafter referred to as "W.Rent", "we") respects the confidentiality of your personal data. This policy explains how we collect, use, and protect your information.

This policy applies to all visitors to the wrent.md website and customers who use our car rental services.

Identification data: first name, last name, phone number, email address.

Document data: driver's license series and number, ID card/passport series and number.

Technical data: IP address, browser type, pages visited on our website, cookies.

Payment data: bank card information is securely processed through our payment provider and is not stored on our servers.

Processing reservations and rental agreements.

Communicating with you regarding reservations, modifications, or cancellations.

Improving services and website experience.

Complying with legal obligations (tax reporting, contract records).

Sending offers and news only with your explicit consent.

Our website uses cookies to ensure proper functionality and to analyze traffic.

Essential cookies: necessary for website operation. Cannot be disabled.

Analytics cookies: help us understand how the website is used. They are anonymized.

Marketing cookies: used to display relevant advertisements. Only activated with your consent.

You can manage cookie preferences from your browser settings.

We do not sell or rent your personal data to third parties.

Data may be shared with: insurance companies (in case of accidents), public authorities (upon legal request), IT service providers (hosting, email) who comply with equivalent security standards.

All third-party companies we work with have contractual obligations to protect your data.

Right of access: you can request a copy of the data we hold about you.

Right to rectification: you can request correction of inaccurate data.

Right to erasure: you can request deletion of data, except those required for legal obligations.

Right to portability: you can request transfer of data to another operator.

Right to object: you can refuse data processing for marketing purposes.

To exercise these rights, contact us at office@wrent.md.

We use appropriate technical and organizational measures to protect data: encrypted connections (SSL/TLS), restricted database access, periodic security audits.

In the event of a security breach, we will notify the competent authorities and affected individuals in accordance with applicable legislation.

Personal data is kept for the duration of the contractual relationship and for a period of 5 years thereafter, in accordance with legal tax requirements.

Technical data (cookies, logs) is kept for a maximum of 12 months.

Upon expiration of the retention period, data is deleted or anonymized.